Class C, 32 feet Thor Motor Coach. We bought it new in 2018. We had the privilege to work with Joe A. the Internet Manager. After all the warranty work, we had to winterize the coach for the 2019 season. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. I need my brand new RV fixed, and Thor has an obligation to fix it! . Inventory shown may be only a partial listing of the entire inventory. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. All of this back and forth is not fair to us, the consumer. Just for good measure, recheck those easy to access fuses in the panel in the coach. 1 of 26. What's The Best Cordless Vacuum For RVers? We pay our bill every month We were told to take to ********* ** or *********. Nobody will build them better. We have endured a long and arduous journey. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. Our motorhome has been in the shop at la mesa for 71/2 months. After ******* ***** had our coach for almost a year. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. Would be a great hunting rig! The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. One previous owner purchased it new.We have had multiple issues with the coach. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Thurmont, MD. Most of the issues listed on pdf ************************************************************** 2021. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. We purchased a 2016 ************ 40xte with ****** miles on it. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. They need to honor their warranty now! Use/store switch in use mode? Posts: 7. Begin with this one! waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. Television. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. I am not in a place where I can plug in and charge the house batteries. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. It was amazing! Class Cs with the beloved luxuries of Mercedes-Benz. Read full answer Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. ****** was not being truthful. Worked with ******************* until **** when he moved to a new position. There authorized service center is telling me not to get roof patch but replaced. Fort Wayne, Indiana, United States. Please contact us to verify info, and to check availability as our inventory changes rapidly. Contact Sales. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Class Cs with the beloved luxuries of Mercedes-Benz. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. I have a full side slide on my 2016 Thor Ace 30.2. They gave **** rv support ***********. This just sends them a link to it so they can take a look. The solenoid is subject to failure and if it does, the switch will do nothing. Your luxury Mercedes Sprinter motorhomes. This has gone on for far too long. We have taken the coach all over ***** and **** trying to get the issues resolved. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. Mechanic's Assistant: What year is your Chassis? We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. The only bid that ******* has accepted is the one of $1,000.00 from *********************. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. Brought the coach home. MSRP Price: $157,576. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. Built-In Skylight. I am rejecting this response because:This is the same response I received earlier. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. Awning attempts to extend while driving. It has generator in it but does not work. Largest Family-Owned RV Dealer In The Nation. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. THOR AXXERA RADIO.not working??? Im about to conclude that the Axxera radios/cameras are junk and mine is shot. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . Took a good 2 hours drive and they are still dead. 2 tables that convert into beds. Call 248-662-9910 or fill out the contact form to learn more. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. Solar panals not bolted properly to roof.Propane sensor faulty. Stock Number As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Paint. Brand: Thor Motor Coach. 2. I have looked and checked all connections and fuses I can find. We have spent more than three years dealing with these issues. They have it completely gutted to repair it. This is an independent, unofficial site. This has all been dragging on for far too long. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). This coach is over 6 years old. She is also equipped with . I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . Then click on the manual name to download. As a matter of policy, BBB does not endorse any product, service or business. Complete this form and we'll contact you with our wholesale price. As of today, the coach has only ***** miles on the coach. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Junior Member. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Provide us with some basic info and well appraise your RV. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. As the smallest motorhome option, camper vans are welcome virtually everywhere. I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. We have spent more than three years trying to get these issues resolved. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. Begin with this one! **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. 40 gallon fresh water tank. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. Apparently, they couldn't come to an agreement with ****. 5 seatbelts. We have a water leak and it has caused extensive damage. AMAZON LINK:. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. When searching for a service center make sure to use the filter option. We have pictures we can send if you want. Both radios are powered from a 15 amp fuse located in the power center under the bed. Posts: 2,166 THOR #11781. Surround Sound. Nobody will build them better. My Thor dash radio is also powered by the house battery. Description. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. Add distilled water only. * This post was edited 03/23/19 02:00pm by bobndot * However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. Our BIGGEST Class C is HERE!! State: Arkansas. Planning pet-friendly trips can be ruff when you don't know what to pack! The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. ************************* said that they would pay ******* ***** 26hrs for their labor. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. stands for - Class A, Class C Evolution. Like most: We went on our first trip this past weekend. I had to send the slide out for access. We are tired and have had enough. Please select a year to search for available owners manuals. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. Plus tax, title and license. Across from the sofa is a booth dinette. VIN #*****************. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. Mr. ******** needs to arrange pick up with the **** dealership. See dealer for details. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. ** Day 2 we tried using the microwave again. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves.