How To Cancel a Manhattan Club Timeshare? Never begin working with a company without first having everything written down in a legally binding contract. Were happy to help in any way we can. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Menu. Is there any legal action being taken against the Sunset Group? "You get a detailed email after paying for the package, there will be a link where you can make your payment". I was in suspense. Hi goaliemike, we are here in cancun, we were scammed. Me and my mom were mislead and not they said our membership cancellation is not valid. Be sure to document everything and consult an attorney if you have any questions along the way. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. I also sent registered letters immediately just to be sure and cover all angles. A scam is an illegal scheme designed to cheat you out of your money. After this they charged our credit card and cashed a "check" payment for the same month's payment. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. Customer service contacts and company information. If there is somesort of class action please count me in. Try Profeco, and don't take no for an answer. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. Or you can fill out or form on the right side of the page. We kept telling them that we had some place to go and were late and we needed to leave. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. they will admit that trading your private residency with someone else costs $189 each time. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . They refused to show me these mysterious rules. My credit score got dinged by 150 pts slowly climbing back up. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). 3. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. Welcome to Sunset Properties Group! The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. www.sunsetscam.com We also suggest never working with an organization without first having everything recorded in an official agreement. I keep calling but to no avail. I basically told the woman on the phone that I was reading posts about them and they were not good. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Our "VIP week" couldn't be booked at all. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. There are no reviews yet. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Kings Creek Plantation Timeshare Cancellation? I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. Please don't fall for anything that has Royal Elite's name on it. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. How To Write a Timeshare Rescission Letter? They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. They accepted this and said they would process the paper work and credit our accounts. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. These specialized businesses are designed to help get you out of your contract, usually for a fee. 1. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. How to get rid of Starwood Timeshare Cancellation? In some cases, your timeshare developer may offer an official exit program. Hello. This review was chosen algorithmically as the most valued customer feedback. They said this was a standard business practice in Mexico. Cancel Timeshare Mortgage and Maintenance Fee? What a lead in! I wanted to cancel but my wife wanted the SUV for the week. Our experience was similar: This is multiple scenarios with the same story. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. I'd rather just pay for the SUV rental and enjoy my vacation. They tell you lies to make you buy their packages. My wife and I had a bad experience with them also. I am okay to take the 'hit' with collections, but did you make any more payments? Has anyone had succes contacting a lawyer or another company to get out of their timeshare? How to Get out of the Ritz Carlton Timeshare? Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. I promised nothing. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. So would I Earl. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Beware of timeshare scams in Mexico! I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! I insisted on reading a sample contract under the guise of, if I like it I'll sign. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Please we nees help. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. For example, you could sell your timeshare privately on a resale website. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. We were well within our 5 business day window. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Update: Did get my money back from the credit card company, was sent to a collection agency. Sunset Beach Group review: Scam. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ You can find these complaints online on different forums and review websites. These same complaints can be found all over the internet on various forums and review websites. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. Thanks. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. A. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. Beware! By continuing well assume youre on board with our privacy policy. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. How To Cancel Royal Holiday Club Timeshare? Please help! It was very overwhelming and confusing. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Please be aware of these types of schemes. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. this is a forum with more complaints made to royal elite: For example, one of their properties is Sunset Royal Beach Resort. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. I asked for the details of multiple travel destinations package. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. How to Get Rid of Cancun Palace Resorts Timeshare? You can explore this all the more effectively by reading past timeshare exit reviews. They are Unethical, dishonest and should be put out of business. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. Big lie. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico This turned out to be a Big Mistake! Im praying one day there will be a law suit against them. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Hello I was scammed too. We hope this article has been helpful. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Take action now! Search. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. However, it turned out to be more of a great rip off since everything they told us was a lie. 2. The first thing you need to watch out for is the timeshare sales pitch. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. 2. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! There have been several class-action lawsuits filed against Sunset Group in recent years. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Search Close. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. when we went to the sellers office we were told they do not buy back units. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). Absolutely outraged! Were eager to assist in any capacity we can. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Another thing to keep in mind is that anything that sounds too good to be true probably is. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . We trust this article has been useful. May 22, 2010 @ 12:56 PM). This will surely increase the credibility of your complaint. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. Be the first one to write one. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. I bought their package and regret it very much. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. this is a site in teh USA who says they files a case. I wanted to see what they were required to provide to us in the contract. We do alot of cruising and thought-Wow this is really a great deal. We are tying to cancel our membership too but they said that it is not valid. I have been in touch with people there and they say they are working the process but it takes time. I have been trying for months to speak with someone on the phone. Fortunately we only joined the club and NOT buy a timeshare. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . by consumers, for consumers. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! We also use third-party cookies that help us analyze and understand how you use this website. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. You can also try to sell your timeshare on your own. Cancel RCI and Interval International Membership? We couldn't get reservations 9 months in advance. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. Submit a complaint and get your issue resolved. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. 6. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. We are Americas #1 Timeshare Exit Resource. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. sunset group / fraud and dishonest. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. This took several months to correct. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. 8. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Thanks. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009).