The bed was so uncomfortable I could barely walk the next day and we had to rent a hotel to be able to sleep. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. We didnt have hot water but it was fixed immediately by maintenance, staff. I am glad you enjoyed the views looking down on the lakes and it sounds like your visit to the restaurant was very positive. It sounds like the resort location was a good fit for your groups visit. The girl on the phone blatantly lied and said the rates I was looking at were not for 4 people. While we understand that you had some difficulties during your stay with us, we hope that you will give us another opportunity to provide you with the experience you deserve. Tilton, NH - Telemarketing. Those who are considering staying there should know one main thing - there are two separate resort building areas - one at the top of the hill, and one at the bottom of the hill. Manchester-Boston Regional Airport. We did not participate in laser tag or golf, but both are available. We found this very un-nerving and question the security of the location.The staff working the pool area were excellent. 960 reviews. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. After I verbally consented to pay the $59, they emailed me the confirmation letter. Thank you very much for your most recent stay and for taking the time to write such a wonderful review. Anyone is welcome to visit the accommodations page on our site and view both the picture slideshows and the videos we have produced for each room type. 516 Steele Hill Rd., Sanbornton, NH 03269. Lodging Details. Please see our partners for more details. Rob R, General Manager at Steele Hill Resorts, responded to this review. Let me start by saying we were offered a "free weekend" since a friend of our recently purchased a timeshare. I will be sure to follow up with the reservationist to ensure they are clear when describing the different amenity locations.I am glad my Front Desk staff was able to assess your dissatisfaction and issue a full refund for the stay. I will take this feedback into consideration. Sincerely, Rob Robillard, General Manager, My husband and I spent a week at Steele Hill to do some leaf peeping this Fall. Food at the hilltop was good, a little on the expensive side but our room had a full kitchen so going to the restaurant was a treat. I hope to see you up on the Hill again in the future.Sincerely,Rob Robillard, General Manager. We will thoroughly review each issue that was raised within your review, and seek to improve our services going forward. The Spalding Inn, formerly the Cherry Hill House, is owned by Jason Hawes and Grant Wilson, stars of TV's Ghost Hunters. I wish I had taken a picture. Sanbornton - Steele Hill Resort. Steele Hill Resort. This provides us with a substantial amount of flexibility to match room layout and amenities to our guests needs, but it does require the trade-off of having an extra door to access the unit. The pool, although smaller than we had expected, was still very fun. However, for $400+/night, we would expect greater attention to detail in terms of enforcing the quiet hour rules and maintaining a reasonable amount of pool towels for guests. After I verbally consented to pay the $59, they emailed me the confirmation letter. Quiet Hours Enforcement: Our upstairs neighbors were extremely loud, so I called the 24 hour desk at around 10:15pm. We also noted that the maintenance manager was the staff member who was working on the heat in the bathroom of your studio unit and we apologize that we could not fix this issue immediately. Steele Hill Resort Sanbornton, New Hampshire. I had to buy new ones. Resort Details & Photos Back to Search Results. The 1860s inn is believed to be haunted, proven by apparitions, shadowy figures, odd noises, whispers, and hot spots. It sounds as if upon check-in your room did not meet the standards that we set for our maintenance and housekeeping services and I sincerely apologize for this oversight starting your vacation experience in negative light. It all stopped after that. We pay a lot for our fees, wouldnt you think that they would take care of us???? I understand how difficult it can be to set aside vacation time these days. The room was clean with the exception of the oven. oh and I think my grandmother had one just like it when I was growing up. We take guest feedback very seriously and always request that any problematic experiences be brought to the attention of management during a guests stay so we can try to assist while guests are on property. List Your Timeshare. Taxes and fees that are shown are estimates only. We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. more. Nearby attractions include Ahern State Park (4.5 miles), Lake Winnisquam Scenic Trail (4.9 miles), and Opechee Park Cove Beach & Opechee Point Beach (4.8 miles). Avoid Steele Hill for they will steal your money. So I called and they said yes definitely a two night minimum stay. Throughout the pandemic we unfortunately had to temporarily close some of the onsite amenities but we did notice that the saunas were able to open on the second day of your stay with us for you to enjoy. The offer was intriguing but we don't have $15,000.00 just sitting. Even though I wasn't as thrilled with the place on my return visit, there are still many positives. Hiking trail had a section of un-mowed grass, which was filled with ticks (several on the kids and us) and should have been maintained better. It included a full kitchen and two bathrooms but no tubs, only shower stalls. Read more, 118 Broadway, Suite 336, San Antonio, Texas 78205, USA, Take a historical ghost tour through San Antonio and revisit the past. We were given a 2 bedroom in Steele Hill West. #1 of 1 resort in Sanbornton. It sounds like you stayed in our West hallway, which is currently undergoing some major renovations including new large format commercial windows for better weather proofing and additional light, I can honestly say these are significantly improving the hallway space. Steele Hill Resorts in nestled in beautiful Sanbornton, New Hampshire (15 minutes from Tilton and Belmont). The south hotel units are part of a lock-off suite for the 1 bedroom south units. Taxes and fees that are shown are estimates only. Destinations. 3-star family-friendly hotel in the mountains. What food & drink options are available at Steele Hill Resorts? Springfield, MA. We are also happy to hear that you and your family were able to enjoy the views and many of our resort amenities including the indoor pools and your dining experience at our onsite Hilltop Restaurant. I wish I had one nice thing to say, but unfortunately, from the room to the pool, to the non existent restaurant, to the smart pants front desk/ manager, I would choose another hotel wisely. hmmm why didn't they just do that in the first place? Even when he was in he never called up to us at all. It was clean, cozy, and spacious. No ETA was given, we spent an hour swimming, and unfortunately, none ended up being delivered. I learned When we arrived, we were given a room in the East building. Overlooking lake Winnisquam, Steele Hill Resorts is a high-end resort, consisting of 150+ guest rooms, a full-service restaurant, and many indoor and outdoor amenities (employee use permitted). At this magnificent resort, you and your loved ones can celebrate the . The kitchen was even stocked with utensils, pots and pans, and everything that you'd need, which was very convenient and useful. Cataracts are rare for ppl under age 65, it was definitely the ghost Im certain. We were given a 2 bedroom in Steele Hill West. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. As far as considering our property a pit we would have to disagree as all of our team members work very hard to make Steele Hill an enjoyable vacation destination for our guests. Swiping my key card three times on three doors over a distance of 15 feet to get into my room was also a bit irritating in spite of the high level of security it offerred. I saw it on Groupon for $145. Apparently they got my information from Haunted Acres, last and only time I went was nearly 7 years ago. Find some of the places that make the bravest scare seakers tremble in their boots. more. We appreciate your business and hope you would consider staying with us again in the future.Sincerely,Rob Robillard, General Manager, This is the version of our website addressed to speakers of English in the United States. Search Nearby Haunts. At the resort, enjoy a 9-hole executive golf course, tennis, indoor/outdoor pools, snowmobile trails, hiking, snowshoeing and a fishing pond. This was also one of the highlights of the resort. The front desk said they would bring them once some got washed. We are happy to hear you were able to get the chance to enjoy the panoramic views and resort amenities while you were here. The property has fantastic views of the mountain and lakes district. The furniture was probably from 1901, the room smelled musty, there was paint chipping off the walls, a brown stain on the ceiling, stuff under the bed from past guests, a pop tart wrapper on the floor in the bedroom and a toilet that barely flushed. Manchester-Boston Regional Airport. Address: 516 Steele Hill Rd, Sanbornton, NH 03269, USA. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review. 2. FrightFind's 2022 guide to the top haunted houses in your state. Call Center Representative - $750 Sign-On Bonus 09/19/2022 - Telemarketing. Reviewed July 9, 2013. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We chose Steele Hill because they participate in the RCI trade for Disney Vacation Club members. See more questions & answers about this hotel from the Tripadvisor community. These units have been through a recent renovation cycle in the last 3 years. Our full time activates director does a great job organizing events to introduce guest to the abundance of nature around the resort. Theres a former staff member of Steele Hill who mentioned in an online blog Re: SH being haunted- TVs would be constantly replaced they just stopped working. The sofa in the living area also folded out into a bed. Sincerely, Rob Robillard, General Manager, Hotels near Lakes Region Community College. That is so creepy; the ghost was crawling up beside you in bed as well as hearing a female screaming. There was a door behind it, which required a key card to open as well as the 7A door, so I would have heard the key card being swiped in addition to a door opening if the figure were to exit. Our south building offers great rooms with fantastic views. We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. Food is (as typical) overpriced and not great. This is the version of our website addressed to speakers of English in the United States. We were on the east side, very dirty, outdated, stains on ceiling in bathroom, cobwebs in master bedroom, (see pics) dust on headboard in master bedroom. (See attached picture) We also reviewed the phone recording to see if the reservationist mentioned that you were in the East building and not the South Building. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. While we were sleeping sounded like someone was moving around in the room and trying to get in .. like someone moving door.. Then felt like someone was standing over me and my heart was pounding. The next morning, day of check out.. 6am, again felt something moving up the blankets, pressing the blankets down. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Sincerely, Rob Robillard, General Manager, We have been coming to Steele Hill for many years (16). I wish this was easy to write. Self parking is free. The room was down a large hill from the main amenities, not easily walkable for our family at this moment. Tripadvisor performs checks on reviews. Sincerely, Rob Robillard, General Manager, Decent accomodations, terrible sales team, The rooms and service were nice enough. Our South Studio rooms are all equipped with a dropdown Murphy bed designed for space efficiency and each studio also provides a pull-out sofa that many guests find extremely comfortable. (While I understand that construction must be done, the room rate should have reflected this temporary inconvenience and bad view.) Active travelers can enjoy hiking/biking, racquetball/squash, and fishing at this hotel. They are not ADA compliant. Our West Townhouse units are a great spot for families looking for plenty of space with easy access to the amenities center. There were many other seats available, and breakfast was ending in 30 minutes. While not on the same caliber as our new south building inventory, many guests are quite satisfied with these suites. There are still more positives than negatives. I had injured my SI joint prior to trip and couldn't carry luggage. I swear there was a parade in the room above us one night. We enjoyed 2 out of the 4 pools while there. current_rating_star_on('7606',0,'0 ratings'); 310 Mount Washington Hotel Rd, Carroll, NH 03598, USA, Joseph Stickney built the Mount Washington Hotel in 1902 to cater to the rich and famous. I also forgot to get coffee filters for the coffee pot and they brought us up a bunch! groceries--many trips, no other way. Please explain to me what deep cleaning is???? In 1976, he opened the property with the timeshare concept making Steele Hill one of the 1st resorts to pioneer this concept in New England. I mean there were literally no lights on. Shell Vacations Club at Crotched Mountain Resort . Needless to say I couldn't even sleep in the same bed as my partner, especially since the AC decided to work only when it wanted to. Ask maryellenc602 about Steele Hill Resorts, Fantastic Resort for Families, Even Those Without Kids, Ask kristengQ3516GK about Steele Hill Resorts. This haunt is in need of information. An apparition of a man is said to walk through the halls and offices in the corporate office, opening doors and windows. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! I am sorry to hear that you found your accommodations and the pool disappointing, however it would be helpful for us to hear a little more information on our shortcomings so we are able to improve the vacation experiences of our future guests. and walked away. 516 Steele Hill Rd, Sanbornton, NH 03269-2605, Lock in the lowest price from these sites, I dont typically write reviews but I feel obligated after being treated with such disrespect. The accommodations (two bedrooms, spacious living area with full kitchen, and three bathrooms) were perfect for us. After I verbally consented to pay the $59, they emailed me the confirmation letter. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. From Large Two Bedroom units overlooking Lake Winnisquam and Lake Winnipesaukee to cozy, freshly renovated Lodge Suites in the original inn building with king sized beds, flat-screen TVs and kitchens. The front desk was dismissive, 2 calls to maintenance about the heat in the bathroom not working and a week later it still wasn't. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. Call. Belmont - Lake Winnisquam 7 km (4 mi) Franklin - Webster Lake 13 km (8 mi) Bristol - Newfound Lake 16 km (9 mi) Gilford - Gunstock Mountain Resort 16 km (9 mi) Center Harbor - Lake Winnisquam 19 km (11 mi) Even though my room in the South Hotel included a king size bed and a jacuzzi tub, I found it to be on the small side, even though I was the sole occupant. No air conditioning? Email. Our guests praise the breakfast and the comfy rooms in our reviews The ghost of a 12-year-old girl named Laura who was killed in a fire in the 1800s is said to haunt the historic 1875 Inn, once called the Tilton Inn. First, room rate. The room was spotless and had everything we needed. More. We got a news letter saying due to covid they are doing deep cleaning!!!! We hope that you and your family will be able to join us again for some more fun soon!Sincerely,Rob Robillard, General Manager. Are there opportunities to exercise at Steele Hill Resorts? Our specter crew has this haunt in processing and will be updating its information shortly. The walls are also extremely thin. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. Steele Hill Resort. We hope that you and your family will be able to join us again for some more fun soon! Please see our partners for more details. Taxes and fees that are shown are estimates only. Though we did not any young kids with us, we did swim in the very nice pool complex in the west wing, played some racquetball, ping pong & golf, and walked some scenic trails. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. Steele Hill Resort *Resale Price : $2,000 - $5,000 . Sincerely,Rob Robillard, General Manager. I learned It is a nice family stay.More, I am glad to hear your group enjoyed their stay up at Steele Hill. It sounds like something I would actually use, but a lot of the information I'm finding online is vague and it seems a . Tripadvisor performs checks on reviews. I am not sure how the service you experienced was different than any other guest and know that our staff and team members treat all of our guests with the same respect and dignity in which they deserve. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We understand that the cost of dining at the Hilltop Restaurant can be a concern, but we strive to offer a range of dining options at varying price points to meet the needs of our guests. Not sure where to start? First of all, location. Nestled in New Hampshire's Lakes Region, the Steele Hill East and West resort provide a quiet escape among the woods of Sanbornton. The sofa in the living area also folded out into a bed. The quality of food in the resort's main restaurant is excellent but a little on the pricey side. Upon entering the building there was a musty smell. The views are also incredible, which the resort does a good job of incorporating that into the various parts of its property. On this visit, however, I feel like I had been somewhat "taken" for the price I paid ($169.00/night plus tax). We were in the west end nearest the pool. Steele Hill Resorts sits on 500 acres of forests and fields, offering a secluded accommodation right in the heart of unspoiled nature. After I verbally consented to pay the $59, they emailed me the confirmation letter. At Steele Hill Resorts, your comfort and satisfaction come first, and they look forward to welcoming you to Sanbornton. Master bedroom/bath upstairs and downstairs included a fully stocked kitchen, dining area, living room, fireplace and bedroom with 2 full size beds. We hope you will give us another chance to provide you with a more satisfactory stay in the future. Her apparition has been seen by many guests, and the inn has been featured on TV's Ghost Hunters. . Steele Hill Resort Sanbornton, New Hampshire 7.6 miles from Tilton, NH. Simply stunning. The stairs to 2nd floor are actually like to a 3rd floor due to high ceiling in lobby. Had they been far cheaper it would have been okay, but the prices were ridiculous. For the price paid, not a good value.Housekeeping staff neglected to make up my room on one of the days during my stay. Not a big deal, but there is also a major difference in accommodations. I will mention, I lost vision in my right eye (the eye that looked thru the peak hole and saw the ghost). Resort Details & Photos The Windrifter Resort Wolfeboro, New Hampshire.