Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. If WMI probing is enabled, make sure the probing interval is set to a reasonable value for the amount of workstations it may need to query. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. By continuing to browse this site, you acknowledge the use of cookies. No relevant account log-off event is recorded. What Features Does GlobalProtect Support? If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. Simplified Steps: Create. This account needs the user right to read the security logs on the domain controllers. 07:34 AM I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. I think this may be left over from when we were trying to implement the integrated user-id agent. How to Upgrade User-ID Agent? - Palo Alto Networks Port number of your choosing - any port number not currently used on this machine. User-id error after commit - LIVEcommunity - Palo Alto Networks To confirm connectivity, run this command via CLI of APN firewall. Palo Alto Networks firewall must be Version 4.0 or higher. In early March, the Customer Support Portal is introducing an improved Get Help journey. Enter the API Key value. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue. Where Can I Install the Cortex XDR Agent? 05-16-2016 06-05-2020 The LIVEcommunity thanks you for your participation! LIVEcommunity team member, CISSP Cheers, Kiwi Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. Features Introduced in User-ID Agent 10.2. Palo Alto Networks User-ID agent must have a logged-on User. Lists all available device types. 06-05-2020 You install the User-ID agent on a domain server that Click Accept as Solution to acknowledge that the answer to your question has been provided. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. What problems or vulnerabilities does this present? Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. Select Not Applicable. This is sent with the logged in user ID to Palo Alto. 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I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. : September 19, 2022 Review important information about Palo Alto Networks Windows-based User-ID agent software, including new features introduced, workarounds for open issues, and issues that are addressed in the User-ID agent 10.1 release. cannot apply a policy without a user ID. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. If this happens, the mapping can be deleted once the cache timeout is exceeded, even though the workstation is up and passing traffic. What Features Does GlobalProtect Support for IoT? Both firewalls connected to the same User-ID agent server. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Date and time that the device was last polled successfully. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. Next to Identity Provider Metadata, select Browse. By continuing to browse this site, you acknowledge the use of cookies. In early March, the Customer Support Portal is introducing an improved Get Help journey. User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. Log Collector Configuration. 05-16-2016 https:///SAML20/SP. This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. What Features Does Prisma Access Support? Configure Name, Host (IP address) and Port of the User-ID Agent. The best way to verify the same is referring to the release notes of the base image. Time is stored in minutes. Determine which user account can be used by the user-agent to query the domain. The User-ID agent account needs to be added to the "Remote Desktop Users". Once you configure Palo Alto Networks Captive Portal you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. Determine the machine the user-agent will be installed on. A host has no associated owner and is registered as a device; a user logs onto the network with this host. Enable user identification on each zone to be monitored. You can monitor the agent status window in the top left corner, which should display no errors. In this section, you test your Azure AD single sign-on configuration with following options. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. The User-ID agent version is 7.0.5-3 I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. There are several scenarios that generate messages to Palo Alto Networks, as described below and in the flow diagram: A host is registered to a specific user; the owner logs onto the network with the host. That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. For Reply URL, enter a URL that has the pattern To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. The User-ID Agent monitors the domain controllers for the following events: show user group name group name (this will be the DN), https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFWCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:27 PM - Last Modified08/17/22 16:33 PM. Use the table below to enter the data for the Palo Alto Networks User-ID agent. The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. Allow list - subnets that contain users to track. Polls the device immediately for contact status. Which Servers Can the User-ID Agent Monitor? I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. To test, run the following command from the User-ID agent. The logon as a. The button appears next to the replies on topics youve started. How Many TS Agents Does My Firewall Support? Determine which domain (with corresponding domain controllers) the user-agent will be querying. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. This website uses cookies essential to its operation, for analytics, and for personalized content. There's a cert issue for sure with the SSL connection. Perform the install. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. Click Accept as Solution to acknowledge that the answer to your question has been provided. The service account must have permission to read the security log. The key can be retrieved manually or by selecting Retrieve. Upgrading to Terminal Server agent version 10.2? When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. I have searched for a similar error but can't find anything close. Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. Prisma Access and Panorama Version Compatibility. If netbios is not allowed on the network, disable netbios probing. Learn more about Microsoft 365 wizards. Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: user-id-service is enabled, but no user-id-agent is configured forntlm-auth. See Add or modify the Palo Alto User-ID agent as a pingable. Replace Local Firewall object (address) with Panorama pushed object? Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. Appears in the view only when the device is a pingable. What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? Container in the Inventory where this device is stored. Although User-ID Agent can be run directly on the AD server, it is not recommended. I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. Upgrading to User-ID agent version 10.2? Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. User-ID Agent Release Notes - Palo Alto Networks I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. The button appears next to the replies on topics youve started. In the SAML Signing Certificate section, next to Federation Metadata XML, select Download. Please sign in to continue", Azure SAML double windows to select account. The User-ID agent account needs to be added to the "Remote Desktop Users". In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Confirm the Domain Controller list is accurate by running the following command from a domain controller: Confirm that user ID is enabled on the zone in where the traffic is sourced. The member who gave the solution and all future visitors to this topic will appreciate it! Save the downloaded file on your computer. Date and time that the device was last polled. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: This website uses cookies essential to its operation, for analytics, and for personalized content. The User Agent Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? For example, if there are 5,000 hosts to probe, do not set a probing interval of 10 minutes. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! In all cases, the newer event for user mapping overwrites older events. If this yields a logged on user, FortiNAC sends user ID and IP address. Where can I install the User-ID agent, which servers The member who gave the solution and all future visitors to this topic will appreciate it! The article explains some of the setup tips for configuring User-ID Agent on Windows. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. PAN-OS Web Interface Reference. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Windows UserID agent runs on a separate server, Notification if Cortex XDR agent fails to upgrade, Windows User-ID Agent Disconnect After Failover. We didn't like this solution and backed it all out. Log into support.paloaltonetworks.com and download the latest User-Id Agent. For account logon, the DC records event ID 672 as the first logon for authentication ticket request. To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. So either the agent or the firewall are using out of date certs or some other mismatch. Domain admin has this by default. What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? By continuing to browse this site, you acknowledge the use of cookies. can it monitor, and where can I install the User-ID Credential service? Displayed when Palo Alto User Agent is selected in the SSO Agent field. 08-29-2017 Palo Alto Networks Captive Portal supports. Palo Alto UserID Agent Configure Steps. PDF Palo Alto Networks Compatibility Matrix - University of Wisconsin USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. When the limit is reached, the least recently used entry is removed (LRU cache). 2023 Palo Alto Networks, Inc. All rights reserved. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. The LIVEcommunity thanks you for your participation! such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. Palo Alto Networks Captive Portal supports just-in-time user provisioning, which is enabled by default. On the Select a single sign-on method page, select SAML. To get the actual values, contact Palo Alto Networks Captive Portal Client support team. I'm using PAN-OS 6.1 and have the same problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 08-29-2017 User-ID Agent Settings - Palo Alto Networks Thank you for the reply. Registration methods Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. Windows server that is the agent host, configure a group policy to allow. Learn how to enforce session control with Microsoft Defender for Cloud Apps. The LIVEcommunity thanks you for your participation! On the. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. The domain admins group has this right, but a new group can be created in AD that has this right added to basic user rights. User-ID Agent 10.1 Release Information - Palo Alto Networks We are planning to upgrade the User-ID Agent from version 6.0.6-4 to7.0.3-13. Create an Azure AD test user. We ran this config for nearly 2 weeks with no issue before then. Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses.