Lost or stolen Passes or receipts cannot be replaced. Book your San Diego vacation now. This means that if you wish to annul the purchase of cancellation protection, you must inform LEGOLAND ApS of same within 14 days of having made the purchase. 11. There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! At the end of the purchase process, you are asked to confirm that you have read and agree with our Terms and Conditions. No cancellations or modifications are allowed within 5 days of arrival. Children 12 and under must be accompanied by an adult. Refunds will only be honored for those that purchased the "Cancel for any Reason" Flexible Cancellation coverage. However if you have spam filtering on your email account, our email might not reach you. If we have to make a significant change or cancel, we will tell you as soon as possible. The Site is owned and operated by the LEGOLAND Parks. You must also tell us and the supplier concerned about your claim or complaint as set out in clause 12 below. All rights reserved. After a booking has been processed, additional discounts or other price reductions will not be granted. Payments will be debited against the account according to the option chosen at the time of booking. (4) We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. All rights reserved. Come play your part at LEGOLANDCalifornia Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. We paid the $25 flexible cancellation fee upon booking, because there was a small chance that we would have another commitment. The credit card holder must be authorized to make the booking in accordance with these Terms and Conditions by all persons named in the booking and by the parent or guardian of all party members who are under the age of 18 at the time the booking is made. LEGOLAND Kids Go Free The LEGO Movie 2 DVD. Please check your confirmation email carefully as soon as you receive it. Unless and until specifically confirmed, all special requests are subject to availability. This ended up happening, so I had to cancel. Any litigation, action or proceeding arising from your contract with us shall be brought exclusively in the federal or state courts residing in San Diego County, California and by entering into a contract with us you submit to the jurisdiction of those courts. Considering this hotel is sold out several months out of the year, this hotel gets a lot of traffic. LEGOLAND CALIFORNIA RESORT and SEA LIFE are part of Merlin Entertainments Ltd. After 5 separate phone calls trying to reach anyone, with a roundabout dialing process, all 5 phone calls stating they had "higher than average call volume" (but that you cannot cancel online), I finally reached someone. No refunds will be given in those circumstances. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. We are delighted to hear that your stay at LEGOLAND Hotel was a memorable experience with the different hotel amenities, from the scavenger hunt to dinning. Skip to main content. (2) We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: Explore LEGOLAND Billund Resort. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. 2.1. Separate sleeping area for kids in EVERY ROOM. 3.8 In the event you are dissatisfied with any products or services purchased from LEGOLAND Vacations, we ask that you contact us as soon as reasonably possible by telephone or email using the contact information listed below. Theme Park: Opening times today 10am - 6pm (Last entry at 5 pm) Open today. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. You should assume that everything you see or read on this Site is protected by copyright unless otherwise stated and may only be used according to these Terms and Conditions. Any changes to your reservation are subject to availability and new room rates may apply. Not to mention the treasure hunt! Your email confirmation will serve as proof of payment for your attraction ticket. Conquer The Dragon or get your drivers license at Ford Driving School? (s21), LEGOLAND California: Today's Opening Times: 10am - 6pm, Access Reservations Portal to Change Your Reservation. You must also write to our Guest Services Team at the address listed below within 28 days of the end of the visit to the attraction, giving your confirmation number and full details of your complaint. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! 2021 The LEGO Group. LEGOLAND Silver Pass, LEGOLAND Gold Pass, and LEGOLAND Platinum Pass include blackout dates and do not include admission to Brick-or-Treat. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card payment and/or deposit. It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. 2021 The LEGO Group. F. Special Requests and Medical Problems: Any special requests must be made at the time of booking. 2. Buy Universal Orlando Tickets or Orlando Flextickets and makes your nights at Universal Orlando Resort as exciting as your days. Special Requests and Medical Problems:If you have any special request, you must advise us at the time of purchase. Vouchers are only redeemable at LEGOLAND California. LEGOLAND Vacations will use its best efforts to rectify the situation in the manner it deems appropriate. VacationsInfo@LEGOLAND.com Date changes are not guaranteed and subject to availability. You must take the e-ticket with you or you will not gain entry. ; Pre-booking is essential, all guests must pre-book online prior to visiting, Annual Pass time-slots are subject to availability ; Children and Adults will need to bring along socks to play in our soft . Located in Central Florida's Winter Haven, just 45 minutes from Orlando and Tampa, the resort includes an interactive, 150-acre theme park with more than 50 rides, shows and attractions inspired by popular LEGO brands and characters, LEGOLAND Water Park and a world-famous botanical garden. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions (see clause 9 (3)). The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. 17. Prices, times and schedules subject to change without notice. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. Miniland is the heart of LEGOLAND. Would stay again! We will do so as soon as we become aware of the error. ONE YEAR access to Theme Park. Say Oahu to Hawaii and Oahu. You will be asked to verify your pass numbers during the journey so please make sure you choose the correct pass. What will you do first? This was incredibly disappointing, considering how strict Disneyland is and other parks, that would never happen there. Unless and until specifically confirmed, all special requests are subject to availability. & Lucasfilm Ltd. Sign up to get early access to our Annual Pass sale! Day Ticket Book now from RM69 While proof of vaccination is not required, the California Department of Public Health strongly recommends that all guests be fully vaccinated or obtain a negative COVID-19 test prior to entering theme parks. Membership does not guarantee admission during periods of high attendance. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. Discover the best 2023 Legoland Discovery Centre Dallas Saint Patrick's Day voucher codes, discounts and deals at UseVoucher. Blackout dates, benefits, Park hours, events, prices, and days of operation are subject to change without notice. If cancellation occurs after 4 P.M. EasternTime 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. Cancellation by you:Should you or any member of your party need to cancel your purchase once it has been confirmed, the cardholder must immediately advise us. 2-Day Hopper Tickets. Tickets for the main season (dates up to and including 31st October) currently cost 62 per person when purchased on the day. If cancellation occurs more than 5 days prior to scheduled arrival date, then deposit is forfeited. LEGOLAND reserves the right to add, delete, or modify policies without notice. LEGOLAND FLORIDA RESORT IS PART OF THE MERLIN ENTERTAINMENTS GROUP (LONDON: MERL). Full Price. LEGOLAND Annual Pass. Annual passes are available from $12.99 per month (if you're a Florida resident) or $149.99 for the year (if you live out of state). 3.5 Only those persons expressly named in the contract with LEGOLAND Vacations may utilize the accommodations purchased by the customer. The credit card holder is responsible for making all payments when due. In the event of cancellation or no-show, all monies are forfeited. If a portion of our rides and attractions are closed for an extended period Resort Management will activate our "Rainy Day Promise.. For Blackout date calendars, see PASS MEMBER BLACKOUT DATES. If you choose to purchase cancellation protection less than 30 days before the start of your stay, there .