- 10 Hour availability per week. more. Because of this I wouldnt order again.. Thank you! The bag is okay but a bit dusty and dirty. The material is great, the fit is great, so pretty. I love your collections every year. Location: Remote live chat job, work online anyw in the world (United States preferred). Much better of you used dhl not ups. Do you need help? It was it left to sit in the pouring rain. Coinbase customer support number is online now. They had 150 employees at the beginning of 2022 and now have more than 500. Love you. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Verification can help ensure real people write reviews about real companies. Simon talked about it and said they had big problems in may June but I think its resolving. Find out how we combat fake reviews. Help us Improve. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Fabulous Quality and Design! Companies can ask for reviews via automatic invitations. I received my parcel late and it then ruined a gift to someone. This is unacceptable. The delivery was made very quickly and arrived in very good condition. I am very happy with my purchase! Continuez, vous etes parfait.Tres belle journee. Sizing is great, the quality is superb and I will certainly reorder from the website. Position: Remote Customer Support. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. 1,977 people have already reviewed JACQUEMUS. I loved the bag, it's great, and super fast delivery, thank you. It will consist of art and design, itt will have Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Here are 8 tips for writing great reviews. Select a Default Payment Method. 2023 Trustpilot A/S. They where very helpful great experience with them. You can also place your order with our team on the phone. I will never ever buy anything from them again. When it was delivered I wasnt home. They are so dope and very light so dont pull on the ear lobes. Pretty things in your Shop Jacquemus is great!!! I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Kendall's Edit; . 2023 Trustpilot, Inc. All rights reserved. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. We use dedicated people and clever technology to safeguard our platform. It goes against our guidelines to offer incentives for reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. All previous emails sent to you from my private email prior to involving PayPal were ignored. The bag is okay but a bit dusty and dirty. Coinbase customer service number. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Call now to get direct help from coinbase customer support executives. So thank you Jacquemus!!! and the service is great and shipping is fast! 2023 Trustpilot, Inc. All rights reserved. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. I love JACQUEMUS! Quality is great! please contact customer service within 60 days of purchase. We use dedicated people and clever technology to safeguard our platform. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Entry level. What should i do. Coinbase customer support number is online now. Companies can ask for reviews via automatic invitations. Beautiful experience! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Call Us. Read about their experiences and share your own! I am still waiting for the product and I have not received any email when they will send to me . 6 more replies. The quality of Le Grand Bambino bag is amazing. Revoke a Website or App's Access to your Login with Amazon Information. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. I love JACQUEMUS! Everything was amazing. The Purse is quite nice but it was shipped in a cotton bag in a Carton. I love that it was delivered to me super fast! Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Ive ordered a top from the site last year and had 0 issues. English. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I love your collections every year. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Everything was amazing. The order arrived on time and every item came very well packed. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. The company was founded in 20019 by Simon Porte Jacquemus. I loved the bag, it's great, and super fast delivery, thank you. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Pretty things in your Shop Jacquemus is great!!! In addition, the fact of sending us a little booklet I find it super cool. With my coupon I ordered jeans and they were send in two days, received three days later. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. Quality is great! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. then delayed it even more by not contacting UPS quick enough. When it was delivered I wasnt home. But except that, everything was very good. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. I loved the bag, it's great, and super fast delivery, thank you. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. 2023 Trustpilot A/S. Privacy Policy Date of experience: January 24, 2023. Two weeks went by and I never even received a tracking email. Everything was amazing. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. We use dedicated people and clever technology to safeguard our platform. Press question mark to learn the rest of the keyboard shortcuts. Anyone can write a Trustpilot review. Jacquemus. Those fees can only be paid in cash. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Received the order but the box looks like its thrown somewhere. Awful brand terrible business. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Customer Care; Track an Order; Create a Return; FAQs . When I tried to find the support form it appeared, that your site doesn't work properly. For more information, please see our Contact them on WhatsApp, they always answer. Beautiful design.Thank you so much for adding beauty in our lives and this world. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. You can also place your order with our team on the phone. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. The pants were the perfect color, fit well and well made! My experience was amazing! - Reliable internet access for 4-hour periods of time. Here are 8 tips for writing great reviews. By the time I got home it wasnt there. My order arrived in no time and im super happy! We also ensure all reviews are published without moderation. We will get back to you within 24 hours. Here are 8 tips for writing great reviews. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Sign out of Your Account on the Amazon Website. Its just that they grew so fast and I think they were taken aback from all the success. In addition, the fact of sending us a little booklet I find it super cool. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. At the age of 19, in 2009, he started his own brand after his mother's death and named it . Companies can ask for reviews via automatic invitations. 1. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. It was it left to sit in the pouring rain. What we offer: + Competitive hourly rate of $16/hour. This is unacceptable. This is unacceptable. I loved the bag, it's great, and super fast delivery, thank you. Will definitely order again! Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When it was delivered I wasnt home. Anyone can write a Trustpilot review. Initiative 1: Creating Jacquemus' first physical store in Paris. I love JACQUEMUS! It looked absolutely beautiful on the site. It wont even fit a card in there. + Additional pay incentives as well as monthly . Jacquemus customer service . The refund was almost instant, but I originally placed via paypal. Incredible quality, lots of compliments. You must have JavaScript enabled in your browser to utilize the functionality of this website. The order arrived on time and every item came very well packed. I was very disappointed with my purchase. Lists Featuring This Company Shoes Companies Thank you very much.I especially loved the packaging- as always :). They sent my address wrong to UPS, told me it was my fault! From the package to the product. and our I cannot track my order and furthermore they delay it more than it should alwayss. I ordered the Grand Bambino bag. Fabulous Quality and Design! These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. Hope i could get an answer as soon as possible. Press J to jump to the feed. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Ordered a bag and returned it. Beautiful experience! It was it left to sit in the pouring rain. Quality is great! The packaging, payment, etc. Thank you very much.I especially loved the packaging- as always :). Free shipping on full-price orders over $100 USD and other orders over $300 USD. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. It goes against our guidelines to offer incentives for reviews. Thank you for the fast delivery. Delve into our exclusive selection of designer must-haves. Here are 8 tips for writing great reviews. The website is very userfriendly, I found everything great.