When I travel to NY, occasionally the pricing at the Essex House is within company policy. JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. The room was the typical tiny NYC size. Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. We went to the front desk they gave us another room. Find rooms from $37 to $7,502 at JW Marriott Essex House New York. My 2 night stay at JW Essex House exceeded all expectations. ft. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. Bathroom small but functional. A place where pursuing your passions is not only welcomed, it's actively encouraged. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Feb 15, 2023 fraserc907. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. They choreographed a truly perfect event/night. 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Overall this is a nice hotel in a great location but feels like nothing special. There was no staff for the front desk, with one person and 30 people trying to check in. At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Towels never showed. Bad decision on our part to eat there. No room service. 182 units; 42 stories; . We were led to believe this was a luxury hotel?! $95 for cars. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Location is excellent with easy access to subway and Central Park. Getting around to the Central Park is few blocks away . Join us for signature brunch selections or after-hours drinks at the cocktail lounge. Our room was in the back and was very quiet. I enjoyed my short stay . Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. Dinner. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. Arrived and checked in and was sent to a room that . The service was lackluster. We stayed at this hotel in January and had a great stay. The location couldn't have been more ideal! There's a restaurant on site. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Came back down to get a different room - no apology. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. Bedroom, JW Marriott Essex House - NYC. Insider Tip The concierge has personally curated a unique tour of Central Park. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. Thank you!!! Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. Also a lie, and I have the confirmation email to prove it. A chaise lounge was very worn with material missing on a section of the piping. Lobby and common areas are very nice. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. We still do have our Marriott platinum status. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. Pre pandemic we traveled extensively. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? This room was like an icebox box - literally. For a special occasion, indulge in our rooms with terraces overlooking Central Park. Executive lounge was the most bare I have ever seen at a Marriott. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. The breakfast selections were limited by covid restrictions, but there was a good selection of fruit, cereals and pastries. There was a marble bath but the grout was missing between some of the marble on the floor. Open for I guess I expected an upgrade to a full view of the park. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. Enjoy free WiFi, a full-service spa, and breakfast. Please feel free to reach out to me directly as well. Thank you for the feedback and for your loyalty! This room was like an icebox box - literally. Please feel free to contact me to discuss in more detail laura.burton@marriott.com Thank you. We stayed at this hotel in January and had a great stay. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . In a city that never sleeps, the perfect event awaits for you to discover. Are pets allowed at JW Marriott Essex House New York? The restaurant is modern and truly one of the finest on this end of Central Park. Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. The restaurant was open limited hours with limited food. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. This July was horrendous. Was upgraded to a great view of CP so added a point. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . FACT OR FAKEOUT? No surprise that that never happened. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. COVID update: JW Marriott Essex House New York has updated their hours and services. Your . The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. We did not catch this hotel and its staff at their best. We went to the front desk they gave us another room. Nothing I can do. Thank you for the review and we appreciate all of the feedback! The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. Thank you to the team! Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. We finally had the engineer come, and he said oh well the heat is off in the hotel. We were given a room after a long flight that had been flooded the night before. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. +1 212-582-5100 Open for Lunch & Dinner +1 212-371-7777 Open for Lunch & Dinner Dress Code: Formal Italian Marea .2 Miles Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. I would say my expectations are high. Modern take on an American steakhouse serving up killer steaks and fresh seafood. more. The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. 160 Central Park South, Midtown West, New York (NY), United States, 10019 - See map. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Some are sleek and elegant, with marble finishes throughout and spacious counters, while others have more basic shower/tub combos with fabric curtains. Pre pandemic we traveled extensively. We do luxury hotel service so much better in the UK. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. Thank you for your feedback. Staff does their best despite the circumstances. Spend your money elsewhere when staying in NYC. Popular attractions Rockefeller Center and Broadway are located nearby. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. An absolute joke!! What has ensued since then is absolutely absurd. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off".
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