Upon disembarkation, your bags are delivered directly back home. The Browsing package costs $59 for 90 minutes and the Social package costs $109 for 240 minutes. Fully Accessible Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway. For faster processing, please include a confirmation number on your check. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Each person on a booking can have his or her own set of Express Docs. This right does not apply to increases in Taxes or to Surcharges. Ships without Tamarind receive one night at Pinnacle Grill and one night at Canaletto. On Dressy Nights women usually wear a suit, cocktail dress or gown and men wear a jacket and tie, dark suit, or tuxedo. In these drills, our teams are trained to be assembled, suited up and in place to enter a fire area within minutes of an alarm being sounded. Audible smoke alarms in all staterooms and public areas. For some background and tips, here's everything you need to know about internet at sea. However, please note that additional charges will apply. A To expedite the checkin process at the pier, we recommend that guests print out one full copy of their Express Docs for their party along with the first page and any applicable vouchers for each guest traveling. It is recommended that guests make every effort to contact ourGuest Accessibility Department and to submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or Land+Sea Journey. Tickets are nonrefundable. Skype or Zoom). Please have the ship's name, your party's name and stateroom number before you call. Listen to the announcement. A We recommend that you arrive at the pier approximately three (3) hours prior to ship departure time to allow sufficient time for pier-side check-in. Fees: For cruises four days and under: Platinum Unlimited $39 per cruise or pay $29 for First 24hr Platinum Unlimited; Gold Unlimited $29 per day; Silver Social Unlimited $24 per cruise; Bronze Social Unlimited $19 per day. The Wireless Maritime Service system is available for use when the ship is in international waters. We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. Silversea has unlimited complimentary internet for all those sailing. Click the blue link and that will open the Boarding Pass to print. For guests who have Holland America Lines Express Docs: Please Note: Luggage tags will be also available for you at the airport on the day of sailing and the pier prior to your final check in. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. Limited time offer, Savings for On Board Bookings Only Bookon board and you can reserve your next cruise at a reduced deposit. This includes beers, wines, spirits and cocktails, as well as mocktails, juices, sodas, bottled water, coffee and tea. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Here are the current prices. The final amount billed may take up to 24-hours following disembarkation. 4. Guests will be asked to discard open beverages in plastic containers prior to boarding. In other words, two devices with the premium plan would cost $40/day while four devices would cost $30/day. Holland America adds a "daily service charge" of $14.50 per person, per day to passenger bills for most rooms. When added to a cruising package, it is available 24/7 with no data caps, which is nice considering others throttle when available if you read the fine print. As our ships operate in a maritime environment sometimes far from shore, we rely on a complex satellite system for our internet service and speeds vary around the world. Items that should be registered generally include those not manufactured in your country. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. There is more time to review your itinerary for accuracy. Photo Gallery for Holland America Line Panama Canal Cruises. You may easily place a call to friends, relatives or business associates during your cruise, reception permitting. HAL offers satellite internet through the ships Wi-Fi or at workstations in the Explorations Cafe. Flexible Fares: Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. Please Note: Firearms, explosives, fireworks and illegal drugs of any kindare prohibitedwithout exception. A 3% service fee will be added to your onboard account for all cash advances. SOLAS, which is regularly updated, establishes standards for constructing, equipping, manning and operating all passenger and cargo ships. Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. On Grand Voyages, many gentlemen choose formal attire. Holland America Line and our local agents have spent much time in the selection of shore excursion tours. Q Is information regarding what I should know before I depart for my cruise still available with Express Documents? Holland America Line welcomes all guests to explore our cruise vacation offerings. This can be done seamlessly from their first device just like upgrading service level package. All documentation and immunization requirements are established by government authorities and not by Holland America Line. NLV typically runs its course in 24-48 hours without serious or long term health effects. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. Express Docs are a more environmentally friendly option. Q What information do I need to register? Changes to your already confirmed flights (change fees and differences in fare may apply), where in the original itinerary the port is located, visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (any unused value on the original air ticket will be used to offset the cost of the new air ticket), Passport, visa or permanent resident card, Credit card you wish to use for onboard purchases. Holland America Line assumes no liability for the guest's failure to do so. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. Fully Accessible Single Side Approach With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Certain ship transfer operations (i.e. Alaska is casual, but be prepared to dress for dinners (see Evening Dress below). Restricted Fares: Full payment for air reservation is required at the time of air booking. Beverage Management reserves the right to revoke the package if misused. All itineraries are 7 days except a 9-day holiday trip departing December 30. Internet and Wi-Fi: Although there are no onboard internet cafes, internet is available 24 hours on all Carnival ships. There are three Holland America wine packages, known as the Sommelier Suite. You may take as much currency or as many monetary instruments as you wish on your trip. The bed can be converted upon request to 2 twins if full compliance is not needed. Needless to say, there wont be any streaming with these cruise ship internet packages! While we welcome guests who use oxygen concentrators and are undergoing peritoneal dialysis, we are currently unable to accept guests who use oxygen tanks or are undergoing hemodialysis at this time. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Or explore at your own pace, with a premium hotel as your home base. The Travel Well program encompasses all onboard health and safety protocols, including COVID-19 Guest Protocols and the additional measures Holland America Line is taking to enhance public health. Guests can chose a Social plan, Surf plan, or a Premium plan. Staterooms EE3396, EE3391, HH3431, HH3430, E2702, L2700, J2555, J2554, G2500, FF1964, FF1955, G1807, G1806 are ambulatory accessible. The bed can be converted upon request to 2 twins if full compliance is not needed. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. Cruise ship internet depends on satellite connections and geographical location. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. If guests would like to have more devices individually or for a 3rd or 4th guest on their booking, guests can purchase upgrades to multiple device plans onboard. If this happens, try closing and reopening the browser. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. The dining room is considered a fine dining restaurant and shorts are not permitted. Q: Can I wear shorts in the main dining room? Youll pay the same amount for your cruise, spread over time! An upgraded premium internet package will be available for an extra cost. Holland America Line cannot confirm or reconfirm flights, seat assignment requests and other special services, such as special meals or wheelchair assistance, from onboard our vessels. Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. With our onboard gifts and shipboard credits, you can let someone special know how much you care. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. All onboard purchases and services are charged to your account by using your stateroom keycard. Unlimited non-alcoholic beverage. Travelers who have not obtained ESTA approval should expect to be denied boarding on any air carrier bound for the U.S. The caveats with their internet, however, are that it wont be as fast as internet on land (and current customers agree), and because its provided via satellite, physical blockages will affect connectivity (i.e. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. The letter from the child's parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. With this in mind, the following emergency phone numbers are available for your use. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Learn more about the Greenhouse Spa and Salon. Home; About. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). The plan can be activated on any device but only one device can be actively connected at a time, the rate calculation is based on prorating the voyage package by length. A per-minute fee applies for this service. Now that you know the various internet packages and prices offered by the cruise lines, it is up to you to decide whether you purchase one of these plans. No sharing is permitted. They'll save you up to 25%. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more. There may be a small white box containing a smaller red box that has an X in it. More Value and Convenience withHave It All The Deluxe drink package for Royal Caribbean Onboard pricing is currently $63.00 - $89.00/per day for 2021-2022 sailings. Please keep this in mind when packing. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. A Once Online Checkin is complete, the booking is paid in full, and the cruise is approximately 45 days prior to departure, you may access your Express Docs online 24/7. Its fleet of premium ships visits . The Quench Beverage Packageincludes unlimited non-alcoholic beverages and bottled waters 500ml and under. Special dietary needs, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance requests. Fees: Princess Cruises offers three different packages in Australia. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. If you do not currently have a Holland America Line account, please click Register above. Both packages offer unlimited helpings of the drinks you love, or new favorites you have yet to try. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Please send a proof of payment toadministrationeur@hollandamerica.comper wire transfer/transaction to make sure your (deposit) payment is correctly and received and applied on your booking(s). There are further inspections conducted by many of the countries that our ships visit. In the not so distant past, travelers would embark on cruise vacations to truly escape the world back home. All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorization. The Holland America Line Signature Package is the cheapest alcoholic HAL beverage package. (October 23, 2021 - April 7, 2022) 24 voyages to the eastern, western, southern Caribbean. You may order hot water from our complimentary In-Room Dining service 24 hours a day. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. Enjoy a seamless experience from ship to shore with a high-quality City Stay or Overland Package before or after your cruise, and shore excursions to immerse yourself in your ports of call. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. International travel is usually very safe but there are things you should do to stay safe and healthy. Birth certificates can be an original, photocopy or certified original. Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use.
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